Solving Internet Access Problems

Problem 1:
Unable to connect to the internet.

Cause:

1. Internet Service Provider (ISP) account is not set up properly.
2. Modem is not set up properly.
3. Web browser is not set up properly.
4. Cable/DSL model is not plugged in.
5. Cable/DSL service is not available or has been interrupted due to bad weather.
6. The CAT5 UTP cable is disconnected.
7. IP address is not configured properly.
8. Cookies are corrupted (A "cookie" is a small piece of information that a Web server can store temporarily with your Web browser. this is useful for having your browser remember some specific information that the Web server can later retrieve.)
9. You must log on to your ISP before some progams will start.
   

Solution: